FAQS

Is my SONA membership current? 
 
1.  LOGIN to the SONA website
2.  Select “Your Profile”
3.  Select’ View Transactions”
4.  All previous online payment dates and amounts will be displayed.  Payments that were paid via check may not appear on the previous payment list.
5.  If the "Renew Your Membership” option is not shown in the 'your profile' options, your membership is current for the entire calendar year.  
 
When did I last pay member dues?
 
1.  LOGIN to the SONA website
2.  Select “Your Profile”
3.  Select’ View Transactions”
4.  All previous online payment dates and amounts will be displayed.  Payments that were paid via check may not appear on the previous payment list.
5.  If the "Renew Your Membership” option is not shown in the 'your profile' options, your membership is current for the entire calendar year.  
 
What do I do after a big storm?
  1. To report damage to homes or businesses within Sacramento County here
  2. To report downed trees on public property or street flooding and roads, call 311 or visit 311.saccounty.gov.
  3. SMUD provides Storm Safety tips and instructions for reporting power outages. Report power outages at 1-888-456-7683 or on their website.
  4. For PG&E outages, contact 1-800-743-5000 or report on PG&E’s website.
  5. For downed power lines or other emergencies, call 911.
How can I improve my home’s security and deter criminal activity?
  1. Homes with visible alarm system signage are less likely to be targeted, as it acts as a strong deterrent. Additionally, alarm systems limit how long a burglar stays in your home, minimizing potential damage or loss.
  2. Security cameras can provide valuable evidence, such as a video or photo of the suspect, their vehicle, or how they accessed your home. This footage is extremely helpful for investigations.
  3. Keep your home and yard well-lit. Beyond decorative landscape lighting, install motion-sensor floodlights for added security. Inside your home, leave a light on at night or when you're away to give the appearance that someone is home. Burglars tend to avoid homes they think are occupied.
  4. Place something on your front porch, such as a potted plant, decoration, or furniture, to help conceal deliveries. Packages left out in plain sight are easy targets for thieves.
  5. Leaving garbage cans out past pick-up day may give the impression that no one is home. Be sure to bring them in promptly or ask a neighbor to lend a hand.
  6. If you see anything or anyone that seems out of place or unusual, report it to the non-emergency police number. Burglars often case homes during the daytime before attempting a break-in. Trust your instincts—if something doesn’t look right, it probably isn’t.
What activities warrant a call to the Sac County Non-Emergency Number (916-874-5115)?
  • Any suspicious activity
  • Property or vehicle damage incident (and the suspect is not on the scene)
  • Stolen vehicle (when the suspect is not present)
  • Nuisance complaints, such as parking violation, loud music, or noisy party
  • Abandoned vehicle
  • A homeless individual has set up a temporary camp in the neighborhood